ServicesAgent. com Strives to Meet the Web’s Best Intentions – Making Life Easier
Most Web users recall a day not so long ago when the Internet was going to be the solution to all of life’s problems, from paying off credit cards to buying groceries to ordering dinner out. We were never going to leave our Ethernet-wired “homes of the future.”
(PRWEB) May 2, 2005
Unfortunately, the World Wide Web did not turn out to be quite that efficient, but the developers of one unique website seem to have managed the art of easing lifeÂ’s difficulties without creating new ones.
ServicesAgent. com is a free website where Northern California residents link up with the “best prices and most effective service professionals” on everything from home repairs to babysitting, “quickly, simply and economically.”
Here is how it works: Say you are planning a big party and need your home cleaned at a reasonable rate. Visit www. ServicesAgent. com, enter the details of your project through simple text fields and dropdown menus, post any sample pictures and enter the area dimensions (for construction-related projects). Service professionals will bid on your Request for Quote, you view the bids and select the best and then you and the service provider receive access to one another. The consumer maintains the necessary amount of anonymity until selecting the right bid, thus protecting personal information. Additionally, Services Agent does not sell or share any personal information with third parties. Security is only one of the many benefits of using the site.
“I would like to thank you for providing this free service for the San Francisco Bay Area,” said Anna, a health-care professional who did not have free time to search through the phone book and make calls. “I thank you in advance for the money you saved me on my tree-removal project. My savings were $990 based on five bids I received ranging from $1,740 to $750.”
“The jobs you will find include home improvements, housecleaning, babysitting, landscaping and catering, among others,” explained Noel Rodriguez, one of three Bay Area graduate students who created the website. “If a service you’re looking for isn’t there, you can add a new listing and we do the research to find a service provider in that area. You can sit back and relax while Services Agent does the shopping for you.”
Not only is www. ServicesAgent. com free to use (with no downloads or annoying pop-up advertising), but it shaves a large amount of time off an otherwise frustrating process. More importantly, it provides the consumer with the freedom to select from a number of different bids submitted by qualified service professionals. This way the customer can easily assess whether he is getting a good price or a bad price for the job.
“As a nurse working 12 hours in ICU, I do not have time in my busy schedule to spend searching, calling and making appointments with contractors for my home projects,” said Anna in a recent letter to the creators of ServicesAgent. com. “The process was simple – I submitted my request for quote, with pictures, and within days, I received five bids for my project. I selected my service provider and that was it. I saved time and money and the project was done effortlessly.”
“By using ServicesAgent. com to fulfill your service needs, you will have numerous businesses fighting each other to win your business,” said Gerardo Galvan, a partner in the company. “You get the best help and high-quality work with a focus on customer satisfaction. Services Agent is on its way to building the largest on-line service marketplace where consumers can freely communicate, exchange information and select from among the best service providers.”
The developers of Services Agent are also creating an "honest and unbiased" rating system called the Word of Mouth Score. In much the way eBay informs its users about the trustworthiness of an auction seller based on his or her past performance, Services Agent assigns a value to each contractor who repeatedly bids for jobs on the site, utilizing customer feedback to generate the score.
“We rate each provider based on criteria including scope, accuracy, timeliness, quality of work and customer service,” said Rodriguez. “This gives you a chance to influence the quality of work and set the bar high for people who would like to do business with you. You can also choose the best service provider to work with. There’s nothing out there that comes close to this.”
“I feel like we are offering a unique service to consumers that increases your productivity, lowers your cost and improves the quality of work you receive,” noted Jim Otsuka, the company’s third partner.
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