A Complete Front-Office Manufacturing Solution Enabled by CINCOM and DATA CONSULT Sistemi Informativi Partnership
Monte Carlo (PRWEB) November 8, 2003 -
Cincom and DATA CONSULT Sistemi Informativi have partnered together to provide innovative solutions to the manufacturing vertical marketing. This partnership is based on Cincom'siCknowledge builder suite, which is specialized in helping manufacturing companies address their product and services configuration issues and also help them provide all information at the point of sale.
Commonly referred to ISS (Intelligent Selling Systems), these solutions will be provided as a complementary component to MAGIA, the DATA CONSULT Sistemi Informativi's existing ERP solution offering, as well as an independent solution that can be integrated with other systems. In the manufacturing market place, many Italian companies have spent the time and effort to implement ERP systems, however many companies have yet to implement systems to manage the front office. Additionally, in today's current depressed macro-economic situation, it is also true that companies are also looking for point solutions, which, at a minimal cost, can have a dramatic impact on the operations of their organization.
Configuration technology, which falls in the CRM (Customer Relationship Management) space of the IT industry, is used to implement systems for: Guided Selling, Needs Analysis and Recommendation, Quotation and Proposal Generation. These applications are commonly called Interactive Selling Systems and are used to drive down the cost and reduce the errors in the front-office sales environment. Industry averages show that companies using either classic order forms or price list spread sheets, can reduce costs by 50% and order cycle time by up to 80%. This means that if it takes a company 1 day to produce a quotation, with the Interactive Selling Systems, which DATA CONSULT Sistemi Informativi will offer, it will reduce the processing time to less than 2 hours. In fact, many customers using the Configuration technology have been able to reduce quotation times to less than 15 minutes - with 100% accuracy of orders.
As noted by Gartner Group, ISS are the most high value-add component of a CRM system. Cincom'siCKnowledge builder, which is now offered by DATA CONSULT Sistemi Informativi, is completly integrated with MAGIA, as well as the main systems available in the CRM area.
About DATA CONSULT Sistemi Informativi
Founded in 1979 in Pordenone (Italy), DATA CONSULT Sistemi Informativi designs and implements high-level integrated ERP systems for Italian medium-sized companies and for the main branches of large international groups. It was the first European company to create in 1990 an ERP system in a client-server environment, with a graphical Object-Oriented interface and event business logic. Today DATA CONSULT Sistemi Informativi is a consolidated and referenced company on the market, with 70 customers in Italy. With MAGIA, its complete, flexible and modular ERP system, they allow evolutionary companies to manage in an optimal & efficient way their core business processes. For more information about DATA CONSULT Sistemi Informativi products, contact us at +39 0434 27338, send an email to mailer@dataconsult. it, or visit the company's web site www. dataconsult. it.
About Cincom
Cincom, the world's most experienced software company, builds, sells, and supports software for 1) data access and integration, 2) process automation, 3) manufacturing business solutions, and 4) business communications. Thousands of major clients around the world rely on Cincom's 35 years of experience to provide innovative solutions to some of their toughest and most complex business problems. Cincom's high quality, rapid implementation, and excellent service provide greater productivity, faster speed-to-market, and a quicker Return on Investment (ROI) to its clients.
Cincom serves thousands of clients on six continents in a variety of markets including financial services, aerospace and defense, banking and insurance, healthcare, manufacturing, call centers, retail, utilities, government, and education. Cincom clients include Citibank, Northwestern Mutual, American Bankers, Anheuser-Busch, Federal Express, Ericsson, Prudential Financial, Federal Reserve Board, Duke University Medical Center, Christian Children's Fund, Mayo Health System, MetLife, Morgan Stanley & Company, Penn State University, Siemens, Bertelsmann Music Group (BMG), and Trane. For more information about Cincom products and services, contact us at +39 011 5154 711, send e-mail to cincomitalia@cincom. com, or visit the company's website at http://www. cincom. com (http://www. cincom. com).
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