Thursday, July 31, 2003

Inc. Magazine Unveils its Fourth Annual Exclusive List of America’s Fastest-Growing Private Companies – the Inc. 5000

Inc. Magazine Unveils its Fourth Annual Exclusive List of America’s Fastest-Growing Private Companies – the Inc. 5000

Parature Ranks 1460 on the 2010 Inc. 5000 with Explosive Sales Growth of 197%

Vienna, VA (Vocus) August 26, 2010

Parature, a global leader in on-demand customer service software (http://www. parature. com/customer-service-software. aspx), announced today that Inc. magazine ranked Parature No. 1460 on its fourth annual Inc. 5000, an exclusive ranking of the nation’s fastest-growing private companies. The list represents the most comprehensive look at the most important segment of the economy – America’s independent-minded entrepreneurs. Parature also ranked No. 99 in the software industry category.

“The leaders of the companies on this year’s Inc. 5000 have figured out how to grow their businesses during the longest recession since the Great Depression,” said Inc. president Bob LaPointe. “The 2010 Inc. 5000 showcases a particularly hardy group of entrepreneurs.”

Parature (http://www. parature. com/default. aspx) enables any organization to fundamentally change the way they support their customers through its Software-as-a-Service (SaaS) delivery and integrated, intuitive design that empowers organizations to better and more efficiently serve, support, engage with and retain customers in today’s Web world. Parature Customer Service™ software (http://www. parature. com/customer-service-software. aspx) integrates a customer portal, rich knowledgebase, ticketing, and a host of other modules in one dynamic, tightly unified system that allows organizations to effectively manage all of their support needs. Parature software increases efficiency across entire organizations, improving processes among customer support, operations, development and sales.

“Parature is proud to be included in the fourth annual list of the Inc. 5000 fastest-growing private businesses in the nation,” stated Parature CEO, Tim Davenport (http://www. parature. com/team_TimDavenport. aspx). “Parature has achieved extraordinary growth and we attribute that to the expansive market we serve, delivering innovative products to both a technologically and socially savvy market and the visionary customers we support. To be one of twenty-seven software companies in the Mid Atlantic region to make the list is an outstanding accomplishment, considering the number of successful software companies in this technological corridor and the turbulent economic times. Parature will continue to set the standard for service teams worldwide by providing the smartest, most efficient way for organizations to serve and support their customers.”

The 2010 Inc. 5000, unveiled today on Inc. com, serves as a unique illustration of the profound changes taking place in the U. S. economy. The Government Services sector showed the biggest gain in terms of the number of companies on the list, up 33 percent from last year to 335 companies. Government Services was also the second-fastest-growing sector in terms of median revenue growth, posting a 202 percent gain over the 2006-2009 measuring period. More than half of these companies are based in Maryland, Virginia, and Washington, D. C. The fastest-growing sector by median revenue growth was Real Estate, now just a tiny group of 38 young, small companies, which showed 231 percent median growth over the period. (There were 121 Real Estate firms on the inaugural Inc. 5000 in 2007.) Business Products & Services is the top industry by number of companies on the list (640) and total revenue ($80.7 billion), while Health is the biggest by total employment (287,726 jobs).

Despite the fact that most of this year’s measuring period of 2006-2009 took place during the latest recession, aggregate revenue among the companies on the list actually increased to $321.6 billion, up more than 50 percent from last year. The effects of the recession are seen, however, in the median three-year growth rate, which dropped to 96 percent from last year’s 126 percent. This year’s Inc. 5000 employ a record 1.4 million people, up from one million on last year’s list. With unemployment remaining stubbornly high, policymakers and business leaders will do well to look to the Inc. 5000 companies for fresh ideas on achieving growth and creating jobs.

Complete results of the Inc. 5000, including company profiles and an interactive database that can be sorted by industry, region, and other criteria, can be found on http://www. inc. com/5000 (http://www. inc. com/5000).

Methodology
The 2010 Inc. 500|5000 is ranked according to percentage revenue growth when comparing 2006 to 2009. To qualify, companies must have been founded and generating revenue by June 30, 2006. Additionally, they had to be based in the United States, privately held, for profit, and independent—not subsidiaries or divisions of other companies—as of December 31, 2009. (Since then, a number of companies on the list have gone public or been acquired.) The minimum revenue required for 2006 is $80,000; the minimum for 2009 is $2 million. As always, Inc. reserves the right to decline applicants for subjective reasons. The top 10 percent of companies on the list constitute the Inc. 500, now in its 29th year.

Parature, Inc.
Parature enables organizations to better serve, support, engage with and retain their customers via the Web. Industry-leading, on-demand Parature Customer Service™ software provides customer service organizations with a comprehensive, multi-channel way to meet the growing expectations of their customers. With more than 10 years experience, Parature serves organizations in a wide variety of industries worldwide and helps support more than 16 million end users. Parature is among Inc. Magazine’s Top 100 Fastest Growing Private Software Companies and is the recipient of numerous product, technology, and leadership awards. Today, the Parature name is synonymous with innovation and value in Web-based customer service software, strategies and best practices. Parature is headquartered in Vienna, Virginia with offices in San Francisco and the U. K. For more information, visit http://www. parature. com (http://www. parature. com) or follow @parature (http://twitter. com/parature) on Twitter.

About Inc. Magazine
Founded in 1979 and acquired in 2005 by Mansueto Ventures LLC, Inc. (http://www. inc. com (http://www. inc. com)) is the only major business magazine dedicated exclusively to owners and managers of growing private companies that delivers real solutions for today’s innovative company builders. With a total paid circulation of 712,647, Inc. provides hands-on tools and market-tested strategies for managing people, finances, sales, marketing, and technology. Visit us online at http://www. inc. com (http://www. inc. com).

About the Inc. 500|5000 Conference
Each year, Inc. and Inc. com celebrate the remarkable achievements of today’s entrepreneurial superstars—the privately held small businesses that drive our economy. The Inc. 500|5000 Conference & Awards Ceremony brings together members of the Inc. community, both a new class of Inc. 500|5000 honorees and the list’s alumni, for three days of powerful networking, inspired learning, and momentous celebration. Please join us September 30–October 2, 2010, at the Gaylord National Resort and Convention Center in National Harbor, Maryland, located minutes from downtown Washington, D. C. For more information about the 2010 Inc. 500|5000 Conference & Awards Ceremony and to register, visit http://www. inc500conference. com (http://www. inc500conference. com) or call 866-901-3205.

Media Contact:
Dayna Tenorio
571.730.6241
Dtenorio(at)parature(dot)com

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